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If you want to return your item(s), please contact our customer service team within three days when you received them. Please provide your name and order email when contacting our customer service. All return items must keep their original condition, they most not worn, altered or washed, with all tags attached. And you have to pay a restocking fee, shipping fee and handling fee.We accept the return of new, unused gear within 30 days of delivery. New gear must be returned in the condition you received it, and it must include the original packaging and manufacturer tags where applicable. We do not accept the return of used gear. Used gear returned as new may be shipped back to you at your expense.
1. We accept returns for exchange or refund for the following reasons: shipping errors, damaged goods.
2. If you need to return any items, please make sure the items unused.
* Please also keep all labels and tags on items too. Otherwise, the returned items will not be accepted. You have 30 days to do so.
* You will have to pay for return postage and you must obtain a certificate of posting from the post office. This certificate is free of charge.
* If the items are returned in the same condition as you received them then you will be fully refunded the cost of the items.
* Unfortunately we cannot refund the shipping postage and your return postage.
3. Please ensure your return. We are not responsible for returned shipping damages.
4. Please E-mail all returns request back to us. Please choose "Returns" as a subject. In the message you need to state:
*Your order number
*Item(s) you want to return
*The reason you want to make a return.
*Tracking numbers after your product has been sent out
*Our customer service will send you a "Return Form" when we receive your email.
*Please fill the form and send it back together with your returned packages.
5. Product Exchange: you may exchange your product for any other product for equal or lesser value.
*If exchanged for a lesser value item the remaining balance will be refunded to your card or Paypal.
6. It should be emphasised that if you are unable to return or exchange the products within 30 days of receipt, the request will not be entertained.
7. Kindly remind, before you return the items, Please Contact Us first.